TERMS OF SERVICE
Please read these Terms of Service carefully before visiting or shop within this website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. This website is operated by MODE. Throughout the site, the terms “we”, “us” and “our” refer to MODE.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
USAGE OF YOUR INFORMATION
We gather the majority of this data from you for various diverse purposes -- these reasons apply wherever and whoever we work together with, including countries outside your own.
We may collect your personal information if it is required by law but in general, it is collected (i) to present our website to you with a more customised experience i.e. content, news and/or recommendations relevant to you. (ii) Notify you about our latest products, events and promotions. (iii) Performing surveys, analysis and research on how our site is being used, customer experience and how can we improve on our products and services etc. These may be managed by us or third parties through emails unless you have opted out of receiving email messages.
We assure you that your information will only be collected, kept, use and share for (i) genuine business purposes, (ii) if required by law or (iii) if you violate our terms of service. We will be as transparent as we can with you on what and why we collect your information and how we use it, ensuring you are aware and have control on how your information is utilised.
Your information is collected directly from you when you consent to communications from us i.e. sign up for our site, follow us on social media, purchase or enquire to purchase our product(s), communicate with us through phone, email etc., or when you visit our website/social media account(s) you may choose to voluntarily give us certain information (e.g. ticking or filling in text boxes or clicking on active buttons on our side like 'Add to Cart', 'Shop Now').
Based on the settings and Terms of Services for your other online services, you may give us your consent to obtain information from your account with those other services. An example would be through your social media account(s).
In using social media (e.g. by signing onto MODE using Facebook or Instagram), you may give us permission to access your data in that channel or in other services which enable us to obtain your information and content. Also, if you are accessing our website/social media account(s) on your mobile, you can choose to provide us with location data.
When accessing our website or social media account(s), we use "cookies" (a small text file that contains information about the browser) to recognise you and keep track of your preferences (e.g. to improve our website and social media content, your online experience and/or determine the popularity of certain content etc.).
Cookies may be "session" or "persistent". Session meaning that it lasts until you close your browser. Persistent would last until you or your browser deletes them. Some of the cookies we use are directly associated with your MODE account and others are not.
We may collect (but not limited to) personal information including your name, gender, date of birth, address, contact information and email address. Data about your computer hardware and software is also automatically received by us when you access our website. This information can include but not limited to your IP address, browser type, access time and venue and/or referring website addresses. This data is used by us for the operation and quality of the website and services offered by the website.
Please note we do not collect your financial information or retain credit card numbers used to purchase products or services as this information is collected by a financial institution that has their own Terms of Service. If you receive a request to provide sensitive information through unprotected means, do not provide the information because the request may be fraudulent. Please contact us if you suspect a fraudulent case.
WITHDRAWING OF CONSENT
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at firstname.lastname@example.org.
We may disclose your personal information if we are required by law to do so or if you violate our terms of service.
All direct payment gateways adhere to the standard set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to person the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own Terms of Services in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their Terms of Service so that you understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Singapore and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under Singapore legislation.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Terms of Service or our website's Terms of Service. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
When you click on our store, they may direct you away from our site. We are not responsible for their Terms of Service practices of other sites and encourage you to read their Terms of Service. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, missed, accessed, disclosed, altered or destroyed.
AGE OF CONSENT
Our website is directed for use by adults. By using this site, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.
CHANGES TO THIS TERMS OF SERVICE
We reserve the right to modify this Terms of Service at any time, so please review it frequently. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Changes and clarifications will take effect immediately upon their posting on the website. By accessing to our website following the posting of any changes constitutes acceptance of those changes.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or simply want more information, please contact us here
MODE PRODUCTS AND/OR SERVICES
Our team strive to present the colours and images of our products as accurately as possible but we cannot assure you that your computer monitor's display of any colour will be accurate.
We reserve the right to:
- Change and/or amend the quantities of any products or services that we offer.
- Change and/or amend descriptions for any products or product pricing at any time without notice, at the sole discretion of us.
- Discontinue the sales of any product and/or services at any time.
- Refuse or limit the sales of our products or Services to any person, geographic region or jurisdiction based on individual situation.
- In our sole discretion, limit or cancel quantities purchased per person, per household or per order.
We are unable to guarantee that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
CONTENT ON OUR WEBSITE
Because we are humans too, we might have accidentally excluded certain information or could have upload information which are inaccurate or contain typographical errors. In such cases, we reserve the right to correct, change or update these information, or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
These changes include but not limited to product descriptions, pricing, promotions, offers, shipping charges, delivery period and availability.