SHIPPING POLICY
All orders will be processed only after successful payment.
Domestic Shipping
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Free shipping for orders $50 and above.
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A nominal fee of $4.50 is charged for delivery if orders are below $50.
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Shipment processing time:
In-stock items -- we aim to process and dispatch your orders within 3-5 business days of receiving an order. Delivery via Qxpress will take between 3-5 businesss days. Please note orders are not shipped or delivered on weekends/holidays.
Pre-orders -- Please expect at least 1-2months of waiting time.
Customisations -- Please contact us for the exact waiting time
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MODE is not liable for any products/package damaged or lost during shipping.
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To avoid delays, please ensure that someone is available at the stated delivery address during working hours to accept your package.
International Orders
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Shipping rates are calculated based on total weight. Please visit SingPost for more details.
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Shipment processing time:
In-stock items -- we aim to process and dispatch your orders within 3-5 business days of receiving an order. Delivery via Singpost will take between 7-10 business days (depending on destination). Please note orders are not shipped or delivered on weekends/holidays.
Pre-orders -- Please expect at least 1-2months of waiting time.
Customisations -- Please contact us for the exact waiting time
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MODE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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MODE is not liable for any products/package damaged or lost during shipping.
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To avoid delays, please ensure that someone is available at the stated delivery address during working hours to accept your package.
Please note for both domestic and international orders: If we are experiencing a high volume of orders, shipments may be delayed for a few days. Please allow additional days in transit for delivery. We will contact you via email or telephone if there is a significant delay in the shipment of your order.
RETURN & EXCHANGE POLICY
We currently do not accept any returns and exchange after item has been sold.
SHIPPING FOR DIFFUSERS
Standard shipping policy applies along with the below conditions: